Martin's Garage Recieves the Customer First Award for Excellence for 2019
FCA, in partnership with J.D. Power, is proud to recognize and congratulate Chrysler Dodge Jeep and Ram dealerships who have earned the 2019 Customer First Award for Excellence Certified by J. D. Power recognition by delivering consistent, exceptional customer experiences within their community.
These dealerships have achieved the highest level of customer experience recognition in the program's history by certifying with J.D. Power in five core areas:
- Customer Treatment
- Employee Engagement
- Facilities
- Processes
- Training Certification
They have proven the dedication it takes to implement and improve processes that lead directly to long term customer satisfaction and loyalty.
Martin's Garage has qualified and been certified with the Customer First Award of Excellence since the inaugural award in 2016.